Frequently Asked Questions
Once your order has been dispatched, delivery of your parcel can be expected within 4 - 10 days. Should your order contain any personalised products please allow an additional 5 business days for processing.
Certain circumstances may cause the delivery of your order to be delayed, so please allow up to 14 business days for your order to arrive domestically. In the event that you do not receive your order within the specified times above please contact the DMC Sport team directly at enquiries@dmcsport.com.au for assistance. You will receive ownership of the goods upon their delivery to you.
Once an order has been placed you will automatically receive a purchase confirmation email outlining your order number, receipt number, products purchase, value of goods and transaction status.
If you have not received this email, please contact DMC Sport at enquiries@dmcsport.com.au to confirm your order, including double-checking the email address provided on the order
State |
Est Delivery |
VIC |
4 - 6 business days |
NSW |
4 - 6 business days |
ACT |
4 - 6 business days |
QLD |
5- 7 business days |
SA |
5- 7 business days |
WA |
7 - 10 business days |
NT |
7 - 10 business days |
TAS |
7 - 10 business days |
Order Weight | Price |
up to 5kg | $15 |
5kg - 10kg | $25 |
10kg - 20kg | $35 |
20kg + | $45 |
Participant Pack shipping is free
Yes - all orders receive an order confirmation email, a purchase receipt email and a delivery update email.
The Woolworths NetSetGo shop delivers only to addresses is Australia.
DMC Sport shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so, or for any damage to goods delivered, which is caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident or event deemed to be a force majeure.
We ask that you choose your items carefully before placing your order - we will not offer exchanges or returns if you simply change your mind.
If you are not satisfied with your purchase, please email enquiries@dmcsport.com.au stating your order number and reason and one of our customer service team members will assist you.
In the rare event that your goods arrive to you damaged, or different items were received then originally ordered, please email enquiries@dmcsport.com.au .